There’s been an incident. You need to start the claims process. To many in this scenario, this responsibility not only looms large, but can feel intimidating. Whether the situation involves an employee injury, an auto accident, or property damage, follow this PIE recipe to make the process faster, easier, and less intimidating.
Photograph: Capture images of the scene. Photograph vehicle damage, physical injuries, and the location of the incident. Documenting everything when it happens will help provide accurate information for all parties involved.
Inscribe: In addition to taking photos, write down all the details. Things may seem crystal clear at the time, but memories fade. Create clear notes that cover who is involved, where it happened, what time, what the circumstances were, and any other pertinent data. This material will be helpful for insurance providers as well as for you when you review the situation later on.
Expedite: File the claim ASAP. The sooner you can get all the information to your insurance provider, the better. Fresh information is clearest. Supplying details right away also allows the carrier to provide quicker and more accurate service.
As you go through this process, keep in mind that your insurance provider is your partner, there to help you through every step. Like you, the insurer wants your claims process to be as efficient and painless as possible.
Contact your agent if you have questions, and respond as quickly as possible to your insurer’s requests. Providing additional documentation or statements in a timely way will help create a seamless process for your claim.